Privacy Policy
The Leadership Reset™
Operated by The Growth Collective Coaching
Last updated: March 2026
1. Purpose of This Policy
This Privacy Policy explains how The Growth Collective Coaching - operating as The Leadership Reset™ - collects, uses, stores, and protects your personal data, in line with the General Data Protection Regulation (GDPR) and French and EU law.
This policy applies to all clients, corporate sponsors, and contacts engaged through The Leadership Reset™ and The Growth Collective Coaching.
Your privacy is taken seriously. This policy is written to be clear and direct.
2. Who We Are
The Growth Collective Coaching operates The Leadership Reset™, a private leadership performance practice. Services delivered under this practice include:
The 4-Week Reset Sprint
The Leadership Reset™
The Ongoing Strategic Partnership
Corporate and organisational engagements by separate arrangement
The Growth Collective Coaching acts as the data controller for all personal information collected and processed in the course of delivering these services.
3. What Personal Data We Collect
We may collect and process the following types of personal data:
Contact and Identity
Name, email address, phone number
Job title and company name
Postal address
Engagement Information
Goals, challenges, and areas of focus
Session notes prepared by the Leadership Performance Partner
Assessments, reflections, and documents you choose to share
Communications
Emails and WhatsApp messages
Voice notes
Scheduling information
Call summaries or transcripts, where explicitly authorised
Technical Data
IP address, device and browser information
Website usage data via analytics cookies
Payment Information
Processed securely by third-party providers (Stripe, PayPal)
Full card details are never stored by us
Corporate Engagements (where applicable)
Employer and sponsor contact details
Attendance data
Optional 360 or stakeholder feedback, where agreed in advance
4. How We Collect Your Data
We collect data when you:
Complete an intake form or diagnostic
Book or attend sessions
Send emails, WhatsApp messages, or voice notes
Complete assessments or share documents
Interact with our website
Process payments or invoices
5. Why We Use Your Data
To deliver the engagement
Managing sessions and direct access between them
Mapping and working on your leadership environment
Keeping accurate session notes in line with ICF ethical standards
To communicate with you
Scheduling, reminders, and session resources
Follow-up summaries and support messages
To operate the practice (legitimate interest)
Invoicing, accounting, and contract management
Meeting legal and regulatory obligations
To improve the work
Reviewing structural work and its application in your environment
Analysing assessment results
Coaching supervision — anonymised only, never identifiable
With your consent
Newsletters and leadership performance content
Programme and offer announcements
Testimonials
Consent can be withdrawn anytime.
6. Confidentiality & Supervision
All engagement content and session material is confidential. Nothing is shared without your permission.
For professional standards compliance, the Leadership Performance Partner may discuss anonymised themes with a qualified supervisor. Your identity is never shared in supervision.
No identifiable information leaves the engagement.
7. AI Devices & Recording
To maintain the integrity of this engagement:
Any AI listening devices or recording tools active in your workspace during sessions should be disabled, unless explicitly agreed in advance. This is a confidentiality requirement, not a preference.
Sessions may only be recorded with explicit prior consent from both parties.
8. How We Store Your Data
Your data may be stored in the following secure platforms:
Google Workspace - email, documents, calendar
Zoom - where sessions are recorded with consent
WhatsApp - end-to-end encrypted
ScoreApp - diagnostic and quiz results
Stripe / PayPal - payment processing
Acuity / Squarespace - scheduling
Notion - contract PDFs only, not session content
Password-protected folders and cloud storage
All systems are protected with strong passwords and two-factor authentication where available.
9. How Long We Keep Your Data
We retain data only for as long as necessary:
Session notes: up to 6 years
Contracts, invoices, and financial records: 6–10 years
Emails and WhatsApp messages: up to 3 years
ScoreApp results: until you request deletion
Marketing consent records: until you unsubscribe
You may request deletion of your data at any time, except where retention is required for legal or accounting purposes.
10. Sharing Your Data
We do not sell your data. We do not share it with third parties for commercial purposes.
Your data may only be shared with:
Legal authorities, where required by law
Payment processors (Stripe, PayPal) for transaction processing
Qualified supervisors - anonymised content only, never identifiable
Corporate sponsors - structural outcomes only, never session content, and only within the boundaries agreed before the engagement begins
You will always be informed when sharing is required or relevant.
11. Your GDPR Rights
Under GDPR, you have the right to:
Access your personal data
Correct inaccurate or incomplete data
Request erasure of your data (“right to be forgotten”)
Object to processing
Restrict processing
Request a portable copy of your data in a structured, commonly used format
Withdraw consent at any time
Lodge a complaint with a supervisory authority
To exercise any of these rights, contact:
Name: Andrew Henry
Email: andrew@theleadershipreset.eu
Website: theleadershipreset.eu
You also have the right to complain directly to the French data protection authority: the CNIL (Commission Nationale de l’Informatique et des Libertés) at www.cnil.fr.
12. Marketing & Newsletter Consent
If you sign up for email communications, you will only receive:
Leadership performance content and structural thinking
Programme and offer announcements
Practice updates
You can unsubscribe at any time with one click.
Clients are never added to marketing lists without explicit consent.
13. Cookies & Website Tracking
Our website may use cookies for analytics, performance tracking, and user experience. You can manage or disable cookies at any time through your browser settings.
14. Security Measures
We take the security of your data seriously. Measures in place include:
Encrypted systems and secure cloud services
Two-factor authentication across platforms
Password management and restricted access
Regular audits and reviews
In the event of a data breach, you will be notified as required under GDPR.
15. Third-Party Services
We use the following GDPR-compliant third-party platforms to deliver and operate this practice:
Zoom, WhatsApp, Google Workspace
ScoreApp, Acuity, Squarespace
Stripe, PayPal
Each provider operates under its own privacy policy. Where data is processed outside the European Union, appropriate safeguards are in place — including Standard Contractual Clauses - to ensure GDPR-compliant protection.
16. Changes to This Policy
This policy may be updated from time to time. The current version will always be available on the website with the latest revision date. Where changes are material, clients will be notified directly.
17. Contact
Name: Andrew Henry
Practice: The Leadership Reset™
Operated by: The Growth Collective Coaching
Address: 188 Chemin de Behereta, Guéthary, France 64210
Phone: +33 6 70 92 99 33
Email: andrew@theleadershipreset.eu
Website: theleadershipreset.eu
The Leadership Reset™
Operated by The Growth Collective Coaching
188 Chemin de Behereta,
Guéthary, France 64210 | +33 6 70 92 99 33